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8 Things you didn’t know about 211

Published March 10, 2023

Everyone knows about 9-1-1. But fewer people know about 211, the nationwide service for non-emergency life challenges. Everyone faces these types of challenges at some point in their lives. Where to start? Who can help? Often people do not know that Wyoming 211 is the place to start.

As a 501C-3, Wyoming 211 is a vital service that connects millions of people each year to help in their communities. Here are 9 things you might not know about 211:

1. We can help with complex challengeswhatever they may be. Wyoming 211 connects people to resources like employment & job training, health and mental health assistance, child care, addictions, transportation, affordable housing, rent assistance, legal services, disaster recovery, utility assistance, disability resources, veteran services, and tax preparation.

2. Wyoming 211 is for anyone. Everyone faces challenges. Job loss, illness, natural disasters and other events can upend anyone’s life. In those moments, 211 is a good resource to have in your back pocket. Best of all, the service is available to everyone, regardless of income level. Spread the word to your friends, family and co-workers so they are prepared when things take a turn for the worse.

3. 211 is available 24/7/365. While our call center hours are Monday-Thursday 8am-6pm, Friday 8am-5pm, you can have around the clock access to resources by texting your zip code to 898211 or use the website-

4. 211 is available to 99% of the U.S. population effective February 3, 2023. This includes Puerto Rico and most of Canada.

5. 211 nationwide helps tens of millions each year. In 2022, the national network addressed over 20 million needs! Wyoming 211 made over 8,613 referrals to people in need!

6. You’ll talk to a real person. A trained, community resource specialist answers the call, helps identify the root causes of your problem, and connects you to local resources.

7. Translation is available in 8 languages on our website, making the service available to millions more people than would otherwise have access to it.

8. 211 changes lives. Lives like Stephanie’s. Concerned about her family’s living situation due to fleeing a domestic violence situation, Stephanie was stressed about finding a place for she and her child to sleep. When she called Wyoming 211, one of our community resource specialists connected her to a nonprofit who provided temporary shelter and, eventually, helped her get into a apartment. Now, Stephanie and her son are safe and secure.

Posted by Wyoming 211
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