Wyoming 211 plays a critical connection in the recovery process as a community prepares for and responds to a crisis. We have been able to assist with wildfires, floods and the eclipse.
211 is a resource during times of crisis or disaster.
We provide an established number for individuals to call for non-life threatening situational information, particularly:
- disaster status,
- evacuation routes and status,
- road closures,
- shelter locations,
- coordination of community donations such as food, water, clothing,
- and status of area reoccupations.
211 is a member of Wyoming VOAD (Voluntary Organizations Active in Disaster)
211 helps support the integrity of 9-1-1 systems
by saving that vital community resource for life-threatening emergencies.
We provide information and referrals to organizations who offer long term assistance to disaster affected populations as well as information on FEMA assistance.
In March 2020, Wyoming 211 and the Wyoming Department of Health (WDH) partnered to provide a public telephone helpline for COVID-19 questions and information.
We have expanded our staff and operational tools to handle twice the normal call volume. We provided critical and timely information that connected government officials, agencies providing care, and callers in need.
Wyoming 211 maintained a web-based database that was frequently updated to assist the public in finding available resources. A new page was also added to our website and updated daily to reflect the ever changing response to the ongoing pandemic.
Throughout the COVID-19 pandemic, Wyoming 211 was able to provide callers with relevant information as they struggled through the initial state-wide, stay-at-home order. We also worked closely with the State of Wyoming to inform them of the needs expressed by callers.
Today, Wyoming 211 continues to provide relevant information related to COVID-19 to the public as it becomes available.