Staff & Board

Ann Clement has worked in the healthcare sector for nearly a decade, focusing primarily on maximizing opportunities where organizations can support each other. In 2017, she formed the Partnership for a Healthy Wyoming to identify gaps in resources, and connect residents and agencies to the medical services needed.  Since moving to Cheyenne in 2020, she has served first as the Public Policy and Advocacy Manager, followed by the Program Director for the Wyoming Chapter of the Alzheimer’s Association. In this role, she spent extensive time throughout Wyoming listening to the needs of each community and expanding resources to those providing care to or living with dementia.

“My work throughout the state provided an incredible opportunity to build relationships in many areas, understanding that each of our Wyoming communities differ. I am excited to continue building community reach through the amazing programs Wyoming 211 has to offer and provide leadership for this remarkably talented staff.”

Sarah has a keen interest in technology and healthcare, and she strives to develop technological solutions that are long-lasting, accessible, and provide excellent user experiences. Thanks to her diverse education and practical opportunities, Sarah has developed valuable skills that she utilizes in all aspects of her line of work. Due to her hearing impairment, Sarah is passionate about accessibility and prioritizes it while creating technological solutions.  She works to improve people’s lives and promote their long-term success.

At Wyoming 211, Sarah applies her skills and knowledge to help expand the reach and sustainability of the organization through information and technology.

“I’m passionate about providing solutions to our Wyoming neighbors through the assistance of technology.”

Coming Soon

“I have a strong passion for helping those who struggle with addiction, and helping people overall. I enjoy listening to music, reading books, and playing with my dog. Family is very important to me as well, I am a mother to a pretty amazing son, and am a respite provider to my younger brother.

My work means a lot to me because I feel like I’m finally able to do my part in our community, its incredibly important to me to do such great work with such an amazing team. Helping people and the communities is one of my biggest goals in life, and I feel like I am now doing that work with Wyoming 211.”

Nichole was featured in the March 2022 issue of Wyoming 211’s newsletter. You can read the article HERE.

Rachel Sullivan was raised in rural Wyoming. She spent time in her teens training her dog and rabbits for 4-H fairs. Rachel enjoys snow skiing, hiking, biking, and camping in Wyoming’s many mountain ranges. She is even in the process of learning to become an angler.

Rachel has a Bachelor of Science Degree in Sociology with a minor in Psychology from Black Hills State University. She has extensive experience in the field of Case Manager focusing on client-centered care. Rachel is committed to helping others overcome barriers and hurdles experienced during life.

Rachel’s history includes case management with those in the correctional setting, tough family situations, and individuals facing unique challenges. She enjoys helping others learn to be resilient in the face of adversity and encouraging them to focus on daily choices, which are opportunities for growth and achievement of their longstanding goals.

Rachel Sullivan, a Community Information Exchange^® (CIE) Navigator, guides people from the life they have, to the life they want to live. The Wyoming 211 is a platform connecting referrals from multiple interlinking agencies that assist helping individuals, to obtain the resources they need to change their life.

“I am overjoyed with the opportunity to join 211 as their ADCR Navigator. I truly enjoy helping our community in any way available and I am eager to bring my work in advocating for our aging and disability community as a previous Long Term Care Ombudsman. I look forward to connecting and networking throughout our state while advocating for all.”

Chandra Ortiz is the Program Manager for Kinship Connections of Wyoming.

She grew up in Eastern Montana and earned her Bachelor of Science Degree in Psychology and Sociology from Montana State University-Billings.  She has over 18 years’ experience working with children and families.

Chandra has fulfilled her passion for children and families by serving as Executive Director for CASA of Natrona County for 10 ½ years where she was responsible for providing the organization with a strategic vision and leadership to increase funding and program awareness.

Prior to her position at CASA of Natrona County, she was the Associate Director of the Wyoming Medical Center Foundation, cultivating relationships and fundraising, and prior to had eight years’ experience in the Social Service field.  She has dedicated her professional career to working with vulnerable children and families.

Chandra is on the Children’s Justice Task Force, was a CASA advocate, has volunteered at Meals on Wheels and was the Board President for Casper Family Connections.

Gabby joined us as the Kinship Navigator Specialist for Laramie County in January 2020. She earned her BSW from Colorado State University and has seven years of experience working in human services. She was previously a child protection case worker in Colorado for 3 years and has a passion for working with families. Her experience ranges from working with individuals with developmental disabilities to supporting families in the child protection system. She has a passion for helping create stability and support for families.

When she’s not working she is enjoying every second with her family. She enjoys hiking, drinking coffee, and laughing with those she holds close to her heart.

“I have always enjoyed the medical field and helping individuals. I moved to Wyoming in 2008 from New Hampshire. I am a mother to three amazing women, married to my husband Tim and he and I enjoy our 5 grandchildren. I enjoy camping, travelling to new destinations, history, reading and my pug Mattie!

My work means a lot to me. When I started working for Wyoming 211 the resources were limited. Having been a call specialist for many years taught me one thing, that we needed more. Now as a database curator, I have been granted the opportunity to gather more resources for anyone that calls into our call center looking for help. It’s gratifying knowing we can help someone when they call.”

Jane was featured in the September 2021 issue of Wyoming 211’s newsletter.
You can read the article HERE.

Erik is a father, an author of fiction, and a veteran of the US Navy. He has a background in Social Work with families and children. He comes to 211 after several years as a Navigator and project lead with Enroll Wyoming.  As a disabled veteran himself he has a keen interest in doing what he can to assist that population.

“If I’m being honest, I’m here for selfish reasons. I sleep better when I can honestly say that I’ve done something to help make things better for somebody else.”

“I am a Wyomingite, born and raised in Cheyenne, Wyoming. I am a mother of 4 and Glamma to 7 grandchildren and my family is everything to me!”

I absolutely love being the hostess with the mostess and bringing that spunky energy wherever I go. In my off time I love creating fabulous things, from crocheting apparel and accessories to DIY crafting. I am the fun girl on the block! 😊

With 20 years of experience in Health and Human Services, excellent customer service and commitment to working hard and helping our Wyoming residents, is my passion. Providing quality services to our residents in their time of need is an important skill to possess. We need a little humanity in this day and time, and our residents surely appreciate that.

Treat people how you would want to be treated is my motto!”

Josie was featured in the October 2021 issue of Wyoming 211’s newsletter.
You can read the article HERE.

“Since I was young, I have always loved helping others, especially in times of need – which it feels like everyone is needing more of these days. I am the oldest of 4 sisters and a proud mother to my only daughter Yazmin. I was born in Nebraska, but I have lived here in Cheyenne since I was 3 years old. I absolutely love my family, reading, baking and anything food. I want to be remembered as kind and welcoming so I will always go above and beyond for anyone in need. Wyoming 211 is growing, and it is truly rewarding to see how many people it has helped and will continue helping as we grow. I enjoy working with 211 and making a difference in our community – for this is our home.”