The following questions below are the most common frequently asked questions about being a service provider, or becoming a service provider in the Wyoming 211 database.
Should you have a question not listed below, please contact our Database Supervisor, Jane Cramb, by clicking here.
How many resources are in the Wyoming 211 database?
Wyoming 211 maintains a comprehensive database of more than 3,200 health, social, and behavioral service resources across the state. Listings are reviewed and updated regularly, with new resources added every month to help ensure accurate and up-to-date information.
How can I add my resource/s to the Wyoming 211 database?
Begin by reviewing our Inclusion and Exclusion Criteria by clicking here to see if your organization or services are eligible to be listed within our database. Once you’ve confirmed eligibility, simply submit your agency information for review through our online application by clicking here.
How can I update my resource/s in the Wyoming 211 database?
To request updates to your agency or program listing, please follow these steps:
- Search for your agency or program in our online resource directory: https://wy211.communityos.org/agency-search-update
- Use the search fields as shown in the example below.
- Enter your Agency/Organization Name if known.
- You can also search by Service Name, keywords, or the area served.
- Click Search to view matching results.
(Refer to the screenshot below for an example of how to search.)
- Select your organization from the search results and follow the prompts to submit an update request.
- Need help? If you cannot find your agency or program in the directory, please call 2-1-1 for assistance.
How do you verify that the agencies in your resource directory are legitimate?
We work to ensure that organizations listed in our resource directory are credible and actively providing services. Agencies are asked to provide identifying information, including their Employer Identification Number (EIN), during the registration process. Our resource team reviews submissions and investigates any concerns or complaints received about a listed service. If an organization no longer meets our standards or cannot be verified, its listing may be inactivated from the directory.
Is the information available online the same as the information provided by 211 community resource specialists?
Yes. The online resource directory contains the same information used by our 211 community resource Specialists. If you need assistance finding services, navigating the directory, or locating specific resources, our specialists are available M-F from 8AM-5PM to help.