I am Kelsee Ficker, a.k.a. the Resource Queen! When I’m not busy waving my wand at the State of Wyoming Workforce Services, you can find me juggling my Master’s in Sociology and a graduate certificate in Addiction and Substance Use Related Disorders—because who doesn’t want to collect degrees like Pokémon cards? As my husband embarks on his heroic journey into law enforcement, I hold down the fort with our two wonderful daughters and a six-pack of furry “children.” Scoobbee and Shaggee are our dynamic dachshund duo, while Maple, Kai and Amara keep things cool as the Klee Kai and husky leaders, and Pickles our corgi keeps things in order around the house.
With nearly a decade of case management experience under my belt, I’m also taking my community by storm as a proud member of the Uinta County COUCH board, the museum board, and Soroptimist International—because why not spread the joy of advocacy everywhere? I’m thrilled to be a 211 Ambassador for Uinta County, helping others overcome life’s curveballs with a side of laughter. When I’m off duty, you might find me traveling the globe, getting lost in a true crime documentary, or just soaking up family time. So if you need a resource, a laugh, or just someone who understands how to thrive in chaos, I’m your gal!

I am Erin LeBlanc and I have been working with older adults for over 30 years in one capacity or another.  Before moving to Cheyenne, Wyoming in 2019, I worked in Colorado under the Northeast Colorado Area Agency on Aging as a Senior Service Coordinator, Long-Term Care Ombudsman and SHIP Counselor for 10 years and previous position before that.  As the Director of Programs and Operations at the Laramie County Senior Center, I am often called upon to provide resources in our community for older adults or family members who live out of state and looking to see what services are out there.  We are often reaching out to 211 ourselves or making sure that others realize their amazing services.

Becoming a 211 Ambassador just seems to be the next part of the journey!

Kelsey Giroux-Maule is the Project Director for Strong Families Strong Wyoming, where she applies her expertise in federal grant writing, project management, and community-based initiatives to support family well-being across the state. She also serves as Project Director for Wyoming Families First, a nonprofit sister organization dedicated to strengthening families and fostering positive community change. Kelsey holds a Bachelor of Fine Arts with Honors from the University of Wyoming and a Master of Arts in Education from the University of Nebraska at Kearney. Currently, she is pursuing a Master of Public Health at UC Berkeley, with a focus on interdisciplinary approaches to health and well-being.

As a passionate advocate for community well-being and resource accessibility, I am excited to serve as a Wyoming 211 Ambassador!

As director of the Family Resource Center in Uinta County, I connect residents to vital resources and am deeply committed to bridging gaps within our community. Being a Wyoming 211 Ambassador helps me access resources quicker because I have been trained to navigate their systems and am connected directly to the 211 community.

One of the most rewarding aspects of my work is using educational entertainment to playfully engage and inspire our community with the six protective factors that strengthen families. By blending learning with fun, I strive to make navigating resources an enjoyable and impactful experience for individuals and families.

When I am not championing community connections, you can find me exploring Wyoming’s breathtaking outdoors. Wyoming’s resilience and strength continue to inspire me every day, and I am honored to contribute to this incredible community.