Privacy Policy

This Privacy Policy applies to the website located at https://wyoming211.org (the “Website”) operated by Wyoming 2-1-1, Inc., a Wyoming nonprofit corporation (“Wyoming 211” or “WY211″). This Privacy Policy explains how Wyoming 211 collects and uses personally identifiable and other information about users of the Website. By using the Website, you consent to the data practices described in this Privacy Policy.

Collection of your Personal Information

In order to provide the information, products, and services offered by WY211, WY211 may collect personally identifiable information from you, either through the Website or by other means, including but no limited to your:

• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number

WY211 may also collect anonymous demographic information, which is not unique to you, such as your:

• Age
• Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information for, but not limited to, providing to your or communicating with you about services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

WY211 collects and uses your personal information to operate and deliver the services you have requested.

WY211 may also use your personally identifiable information to inform you of other products or services available from WY211 and its affiliates.

Sharing Information with Third Parties

WY211 does not sell, rent, or otherwise its customer lists or other personally identifiable information it collects to third parties, other than as described in this Privacy Policy. WY211 may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on WY211 or the site; (b) protect and defend the rights or property of WY211; and/or (c) act under exigent circumstances to protect the personal safety of users of WY211, or the public.

WY211 may share your information with community partners and programs, either directly or through a community information exchange (CIE) platform, for the purpose of providing information to you or to one or more community partners and programs about the availability of and your eligibility for the products, services, or information offered by such community partners and programs. Community partners and programs may include government agencies and private organizations. WY211’s participation in the CIE platform and the use of your personal information by the provider of the CIE platform and other participating organizations is governed by the terms and conditions of the CIE available at the following link: https://wyoming211.org/partners/communicare-cie/policies/ 

WY211 may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to WY211, and they are required to maintain the confidentiality of your information.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by the Website and WY211. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the Website, to maintain quality of the Website, and to provide general statistics regarding use of the Website.

Use of Cookies

The Website  may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the webserver that you have returned to a specific page. For example, if you personalize WY211 Website pages, or register with the WEbsite or services, a cookie helps the Website recall your specific information on later visits. This recall my eliminate the need for you to enter personal information each time you visit the Website.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the WY211 Website.

Links

The Website contains links to other sites. WY211 is not responsible for the content or privacy practices any linked sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

WY211 uses reasonable and appropriate security measures to protect against unauthorized access to or alteration of your personal information it collects or stores through the Website or other electronic means. No electronic data transmission over the Internet or electronic information storage system can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the transmission and storage of electronic information which are beyond the control of WY211, including the negligent or willful actions of third parties, including parties providing services to WY211 or “bad actors” acting in a manner unrelated to WY211’s purposes; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed  By providing your information to WY211 through the Website or other means, you release WY211 and waive any claim against WY211 for any liability or damages arising from or associated with any unauthorized use, access, disclosure, alteration, or destruction of your personal information being obtained, transmitted, or maintained by WY211 through the Website or any electronic information storage system.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary for WY211 or any of its third party service providers to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and WY211 or the third party service provider;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

WY211 does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, WY211 may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

WY211 reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on the Website, and/or by updating this Privacy Policy any privacy information. Your continued use of the Website and/or any information, products, or services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.

Contact Information

WY211 welcomes your questions or comments regarding this Privacy Policy. If you believe that WY211 has not adhered to this Policy, please contact WY211 at:

Wyoming 211

2617 E Lincolnway, Suite E Cheyenne, Wyoming 82001

Email Address: Manager@wyoming211.org

Telephone number:

1-888-425-7138

Effective as of March 21, 2023